WHERE DO WE DELIVER?
We ship across the United States.


SHIPPING COST
Enjoy Free Standard Shipping on all orders.


DELIVERY DETAILS

Handling Time: 1 business day (Mon–Fri)
Transit Time: 1–3 business days (Mon–Fri)
Order Cut-off Time: 11:00 PM EST (UTC -5)


MULTIPLE ADDRESSES
We do not support multiple shipping addresses in a single order. For multiple destinations, please place separate orders.


ORDER STATUS & TRACKING
Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking updates.

If your order hasn’t arrived within 20 days, please contact us at contact@elcni.com with your name and order number.


RETURNS & EXCHANGES
We accept returns within 90 days of delivery if the item is unused and in its original condition.

If your item arrives damaged, please email us with your order number and a photo. We will do our best to resolve the issue.

For full details, visit our Return Policy.


CUSTOMER SUPPORT
We’re available 24/7 for any inquiries.

Address: 2151 Elizabeth Dr, Parker, CO 80138, USA

Phone: +1 (334) 941-0323

Email: contact@elcni.com

Website: https://elcni.com